As a resident of Beacon at Meridian, you will have access to a portal where information on your account, your lease, your utilities, community events and general information and updates will be accessible. We encourage residents to check the portal at least weekly and allow push notifications for community updates.

Residents can access the portal online at www.westdaleresidents.com or through the Westdale Living Mobile App, available on Google Play and The App Store.

Rent payments at Beacon at Meridian can be made in many convenient ways. Residents can set up recurring payments or one-time payments in the resident portal or use the walk-in payments (WIPS) method to convert cash to an electronic payment at many local, convenient retailers.   Residents may set up text-to-pay or use a voice assistant to pay rent and any outstanding balances. For voice assistant payments, please add the RENT Café Resident Services Alexa Skill.  Check with management staff for help with any of these options.

Residents of Beacon at Meridian are required to maintain their own utility accounts. This includes but are not limited to: electricity, water, and sewer services.

• ELECTRICITY: Prior to move-in, residents will need to provide the management team with the electricity account number showing service has been set up in the resident’s name for the home with services starting on their lease start date. Failure to maintain electric service will result in a charge back for actual electric usage and a monthly fee in which electric service is not established in the resident’s name.
   
• WATER & SEWAGE: Water and sewer services must be placed in the leaseholder's name through San Antonio Water System (SAW). Prior to move-in, residents will need to provide the management team with the documentation and the account number showing service has been set up in the leaseholder's name for the home with services starting on their lease start date.
   
• ANCILLARY SERVICES: Cable/phone/internet/other services will need to be set up in the resident’s name through a provider that services the community.

Each home in Beacon at Meridian comes with a smart home technology package. This includes a keyless front door lock, a video doorbell, a smart thermostat, a hot water leak detector, a motion sensor, and contact sensors for each of the exterior doors. The Smart devices can be controlled remotely through the Rently Keyless application accessible on a mobile device.

Yes, all residents of Beacon at Meridian must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of this lease. If the resident has an animal, their policy must cover animals and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186. At the resident’s option, they may choose to enroll in their programs, or alternatively, they may secure their own coverage elsewhere.If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that Beacon at Meridian and information below is listed as an Additional Interested Party on the policy:
 

There are various surveys sent to our residents of Beacon at Meridian at different times throughout the leasing process. After a tour of an available home, after a work order is completed, and at various intervals during the lease term, Westdale will reach out to obtain your feedback. We value your feedback and want to learn and grow to better serve our customers. The portal also has a feature that will allow you to provide feedback at any time.

Resident’s will be charged a one-time up-front fee at move-in for an exterior preventative pest control service at Beacon at Meridian. This exterior treatment of the foundation and defensive perimeter spray focuses on entry points of the home. Residents are responsible for all interior pest control issues.

Lawncare (mowing only) in Beacon at Meridian will be performed every week through the spring/summer and only twice a month during the fall/winter. Please make sure that your back gate is unlocked on service days as the lawncare company will need access to all front, back and side yards. On lawncare day, please ensure that the fence is not locked, all pets, pet waste, and lawn furniture and toys are removed from lawn to give lawncare workers full access for mowing. If the backyard is not made available to lawncare workers, the lawn will not be mowed, and yard will be placed for service the following week.

Our property management company, Westdale, will handle the major mechanical issues and other major home repairs at Beacon at Meridian but require that minor maintenance items are addressed by residents. Here is a non-exhaustive list of what Westdale will address:

• Major Plumbing repairs such as line blockages from tree roots or cracks in the main lines not caused by resident negligence
• HVAC replacement or major repairs not caused by lack of filter replacement
• Appliance repairs or replacement caused by age of appliance or repair needed that is not related to resident negligence
• Broken window or door glass by weather related events or product issues
• Garage door issues related to mechanics and not vandalism, resident negligence, or misuse
• Roof repairs or replacement
• Fence picket and post replacements unless damage is due to resident negligence or misuse
• Door locks related to misalignment or sticking (Lockouts are not a landlord responsibility and will not be performed by Westdale)
• Repairs to plumbing and fixtures related to life expectancy of those fixtures and not due to resident negligence or misuse
• Electrical repairs related to wiring, switches, outlets, and breakers
• Flooring issues related to age or warranty issues

Resident Maintenance Responsibilities of Beacon at Meridian include but are not limited to:

• Changing light bulbs
• Changing the HVAC filter every 30 days
• Replacing batteries in garage door opener remotes
• Replacing batteries in the Smart home lock and thermostat
• Unjamming and resetting garbage disposals
• Winterizing exterior faucets
• Maintaining the yard in compliance with HOA or community standards (Lawncare will address the lawn however any ornamental additions to the landscaping will be the resident’s responsibility to maintain in compliance with the HOA restrictions)
• Replacing irrigation heads damaged by resident
• Watering the foundation
• Keeping garage door sensors aligned so garage door properly opens and closes
• Unblocking toilets with a plunger to clear minor clogs
• Keeping hair and foreign objects out of drains and using zip strips to unclog minor drain clogs
• Any damage related to misuse or negligence by resident, occupants, or guests
• Vandalism

Tiger Sanitation handles our waste management in Beacon at Meridian and is committed to keeping our community clean and sustainable. Residents at Beacon at Meridian will pay a monthly fee for the following services: Regular trash pickup on Mondays and Thursdays, recycling every other Thursday, and bulk pickup once per year upon request.

Up to two animals are allowed per home in Beacon at Meridian with appropriate fees and rent paid. Reptiles, poisonous animals, exotic animals, farm animals, animals raised for food or commercially, etc. are not allowed. Small mammals that are in a cage, fish, and caged birds are allowed and not subject to a pet fee or rent. Service animals are not considered pets. Please contact the management team with any questions on the pet policy or to discuss a service animal.

No satellite dishes are allowed at Beacon at Meridian.

As good neighbors, residents of Beacon at Meridian are required to follow the guidelines set forth by the homeowner’s association (HOA) in the covenants, conditions, and restrictions (CC&Rs) document. This document will be provided as part of the Lease Agreement. It governs the ways in which homes and the community can be accessed, used, decorated, and repaired. It also sets forth who is responsible for the maintenance and landscaping of common areas and neighborhood amenities.

The HOA dues are covered with the monthly rent at Beacon at Meridian. Westdale will interact with the HOA for the residents. If you have specific questions or concerns regarding HOA dues, you may reach out to a member of the Westdale management staff.

If a notice of violation is received from the homeowner’s association (HOA), the violation will be communicated with the resident of Beacon at Meridian and the resident will be given a time frame to remedy the violation. If the violation is not remedied in the allotted timeframe and/or a penalty or fine is assessed, the resident will be responsible for the fine and any costs involved for Westdale management to remedy the violation. If the violation is not deemed as the resident’s responsibility, Westdale management will remedy the violation with no charge to the resident. If there is reason to dispute a violation, the resident and Westdale management will work together to resolve the issue with the community HOA.

All common areas and amenities at Beacon at Meridian are unattended and unsupervised and residents use them at their own risk. Access to the amenities require a controlled access device. To pick up your fob, leaseholders must go to the HOA office located at 2611 N. Loop 1604 West Suite 100, San Antonio, TX 78258. The cost for a fob is $25 if you pick it up and $30 if you have them send it to you. You will need to provide a copy of your lease along with a picture ID. For those who have renewed their lease contract, you will need to contact HOA directly at 210-485-4088 to reactivate your fob for another year (no cost).

Each home will be provided with one access device. Residents are responsible for all replacement costs for all additional and non-returned access devices.